Face To Face Communication – cmceu1030 (0 credits)

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, many workplace situations, often those involving conflict, feelings, or other sensitive issues, still demand human contact. In this course, students discover the power and need for face-to-face communication and how to improve skills to become a competent communicator. Topics include verbal and non-verbal elements of message delivery, how words are used to create positive relationships and resolve conflict, and how good listening ability factors into human interaction. Ways to adapt face-to-face communication principles for remote settings are also explored. This course provides 0.6 continuing education units in one, 6-hour workshop.

This non-credit course is 1 week. To enroll, speak with an Enrollment Representative.

Principles of In Person Communications

  • Recognize the power and need for face-to-face communication
  • Explore how verbal and nonverbal communication effects message delivery
  • Examine how words are used to create positive relationships and resolve conflict
  • Explore how good listening factors into human interaction
  • Identify ways to adapt face-to-face communication principles for remote settings

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